Privacy & Cookies

Foxes whispering in ear
Photo by Peter Trimming, “A word in your ear”, taken on March 3, 2012

Calm Creatures would like to inspire your trust and confidence in how your personal information is managed. We are committed to protecting your privacy and providing excellent service to our clients and visitors. We would never pass on your details to third party sellers or trade in information for marketing (that is just plain wrong).

So we can make your visit as smooth as possible, we collect a little bit of information when you go to different areas of our website. This isn’t unusual – lots of other websites do this.

Here’s what we collect and how we use it:

  • Any information you send via the communication options on this website eg your e-mail. We use this to respond to any questions you have or any lovely comments you might like to leave.
Cockatiels whispering
Photo by Ian Carroll, “Whispering at Walton Hall”, taken on February 28, 2010
  • Information about how you use our website such as the most and least visited pages so we know what is of interest to you. Also how long you stayed on a page (hopefully you were really interested in this). We use this to improve your website experience and also to see if our communication is helpful to you. We use a clever system called Google Analytics. This works through the use of cookies which also support other features of our website (please see below). It does not collect personally identifiable information – this includes your name or nickname, your e-mail or postal address, your birthday, not even your star sign!


Cookies with chocolate chips

Cookies are used by the vast majority of websites. They are small files (sadly not super duper chocolate chip ones) saved in your web browser. They are able to collect information about how you use the website. Note: it is possible to opt out of this information collection by disabling cookies in your web browser. This may result in parts of the website functioning incorrectly and we do want you to have a great web-browsing experience. Here is the list of cookies we use:

  • Google Analytics – Collects information about how you use our site. We use the information to compile reports and to help us improve the site so you have an even better experience. The cookies (remember not double choc chip) collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Links to other websites

These are given in the footer below. Please note that we are not responsible for the content of any external websites we link to.